Hi there,
I’m Terry.

As a backup to the LMS Manager, I ensure that the LMS runs smoothly and that all data is transferred seamlessly between the LMS and the Student Information System (SIS). I also assist in researching, analyzing, and evaluating emerging LMS technologies, software, and hardware. To keep the LMS secure and reliable, I maintain procedures and policies to ensure the security and integrity of systems and networks. I also proactively review system performance and review and improve system operations practices. In short, I am here to ensure ACC's LMS is always running at its best. This means that your employees and students can focus on learning without worrying about technical issues.

In this position, I was involved in assessment data collection and reporting. I was instrumental in helping shape our institution's strategies. I also championed a proposed process to enhance the quality of online courses, underpinned by extensive research and guidelines. Moreover, I trained faculty, deans, chairs, and program directors on assessment processes and related applications, helping them make the most of these resources. Additionally, I developed comprehensive guidelines and documentation for the effective use of assessment applications, promoting a culture of excellence in our institution.

I managed everything, from essential patches and updates to seamless integration with other systems. As a liaison between multiple departments, I coordinated LMS activities and troubleshooted issues efficiently. My role extended to collaborating with internal and external partners, addressing LMS challenges. I was also well-versed in additional educational technologies, such as Kaltura, Tegrity, and Blackboard Collaborate, providing comprehensive support to enhance our educational experience.

During my tenure, I spearheaded a transformation of a small group of Arkansas-based institutions utilizing Blackboard Learn into a globally recognized entity within the Blackboard Community. I set and achieved ambitious yearly goals, expanding membership and aligning with our mission. I managed an annual three-day conference with a substantial budget and 100+ attendees, fostering networking and growth. My engagement with board members and creating impactful branding, programs, and conferences elevated ArBUG's national and international profile. My creative marketing strategies ensured member engagement. While I had to resign due to relocating, my commitment to ArBUG's success remains unwavering.

In my dynamic role, I ensure that distance education aligns seamlessly with our college's core purposes and goals. I'm at the helm of overseeing the Blackboard Learning System and compressed video classrooms, guaranteeing a smooth educational experience. Collaboration is key; I work closely with college staff to introduce innovative distance-learning practices. I also craft policies that adhere to best pedagogical practices. Accreditation and forging partnerships with other institutions further enhance our programs. Additionally, I create and improve our Blackboard system to benefit our college community, developing modules and training materials to support its use.

My role is all about empowering our faculty and students with the Blackboard Learning System. I provide training for both new and existing faculty members, addressing any technical or pedagogical challenges they encounter with the platform. To make learning more engaging, I also develop interactive media presentations that guide students and faculty in using Blackboard effectively. It's all about ensuring a smooth and productive educational experience.